Contact Us

We'd Love to Hear From You!

Thank you for choosing Medik9 Cosmetics. Your satisfaction is our priority. Whether you have a question about our skincare products, need help with an order, or simply want expert guidance, our team is here to help.

Customer Support

📧 Email: support@medik9cosmetics.com

📞 Phone: +91 7600 713 784

🕒 Customer Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM (IST)

Sunday: Closed

Business Address

Medik9 Cosmetics

MEDIK9

KATARGAM

SURAT,GUJRAT -395004

India

Need Help?

We're happy to assist you with:

• Product recommendations

• Order tracking

• Shipping information

• Returns & Refunds

• Exchange requests

• Payment issues

• Wholesale & Distributor inquiries

• Collaboration opportunities

Contact Form

Please fill out the contact form below, and we'll get back to you within 24–48 business hours.

Form Fields:

• Full Name

• Email Address

• Phone Number (Optional)

• Order Number (Optional)

• Subject

• Your Message

Frequently Asked Questions

How long does it take to receive a reply?

We typically respond within 24–48 business hours.

Can I change or cancel my order?

If your order hasn't been shipped yet, please contact us as soon as possible.

Do you offer returns?

Yes. Please visit our Return & Refund Policy page for complete details.

Where can I track my order?

Once your order is shipped, you'll receive a tracking number via email or SMS.

Connect With Us

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Your Skin Deserves the Best Care

At Medik9 Cosmetics, we're committed to providing premium skincare solutions backed by quality, care, and customer satisfaction.

Thank you for trusting Medik9 Cosmetics. We look forward to helping you achieve healthy, radiant skin.